Lowes Do It Yourself Training

Last Updated on Saturday, 12 June 2010 02:27 Written by admin Saturday, 12 June 2010 02:27

Lowes Do It Yourself Training

Recently I needed to change a kitchen faucet so I went to the nearest big box home improvement store – ok it was Home Depot. I go inside and find the plumbing section. Boxes and boxes of faucets with a display overhead. I looked at everything began comparing prices and then thought to myself – how many options are there? Three hole, two hole, with sprayer, without sprayer, with sprayer same hole…. etc. What a nightmare. Then it dawned on me – what do I need to do and how do I install this thing.

I grabbed an employee for the section and he showed me a few faucets and spoke a lot of technical jargon about threaded this or that and diameter of fittings and water pressure etc. I was dumbfounded and said – I just want to change a standard faucet. While this employee was some sort of ex-plumber I think he now works at Home Depot because he does not know how to communicate with non-plumbers.

Because it was a hot day and it was boiling inside the store I just said forget it and left to try again a different day. After all my existing faucet was not leaking too badly.

Round 2 – My wife was not having the leaking faucet situation – she insisted I go get a faucet and get this taken care of – but this time I drove 2 blocks over to Lowes. After all we had just moved and came across a Lowes Coupon. Thinking maybe they had a faucet I could buy that said – “plain old standard generic one size fits all faucet”. So I go to Lowes – walk the plumbing aisle and look for the generic one size option. They did not have it either.

So once again I grabbed an employee and asked told them I needed a basic inexpensive kitchen faucet. They asked me to describe my existing faucet and then walked me over to this wall type display. The wall swung back and forth. The employee showed me a faucet that matched my description and I said yes that’s about right.

She then swung the wall out and showed me the faucet from behind – the display literally showed how the faucet threaded into the pipes and exactly how it all worked. She then walked me through detaching the display and then re-attaching it. Voila! It took just as long as I spent at Home Depot but this time I had a matching faucet and personal hands on training in minutes of exactly what I would encounter in doing this myself.

I cannot emphasize enough how great this was. I came home, put the faucet in and within minutes my wife was saying – If it only took a few minutes why didn’t you do it weeks ago? I smiled – thank goodness I had that Lowes Coupon.